All orders are shipped within 48 hours Monday - Friday 8am - 5pm EST.
We use the following carriers to deliver our orders:
We will update your order with the tracking information as soon as it is made available by USPS. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
All orders under $100 will be shipped at a flat rate of $7. Orders over $100 will automatically receive free shipping at checkout.
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipmen.
RETURN & EXCHANGE POLICY
Sales on all services, packages, series, and memberships are final and non-transferrable. All product purchases are final; however, unopened, unused products may be exchanged for a different product of equal or lesser value, or full product value may be applied to a Studio Product Credit for future use. Exchange of unopened, unused item(s) must be completed within 14 days of original purchase.
Shipping fees are non-refundable.
To exchange an item, please call (240) 394-9213 for assistance, any time during our regular business hours.